ebonyline track order

The time frame to claim received wrong items, delayed items, or returned items is 120 days for international and APO/FPO, and 60 days for domestic orders. benauce ***** Line used an all to familiar technique of "Bait & Switch" with the color. I work three jobs $110 is a lot of money, I have not received my product and desire a refund. Become a verified brand rep for Ebonyline.com and amplify your brand's voice on Knoji. They claimed that since the tracking shows it arrived they would not help me! I recently had a problem with order and this was taken care of by Mahaz with such efficiency and patience. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. 1-888-575-2235. Why do i have to send a picture of my id and card number? \r\nLadies, please do not waste your time and money on this website. Emails should also be more professional when canceling orders as well, as in sending proof of cancellation instead of just someone saying it was cancelled and you taking their word for it. Please provide order number to locate your order. Always have great products and prices! Tonessa, Can I cancel or change my Ebonyline.com after I've checked out and made my purchase? If you have a parcel thats due to be delivered and youd like to divert to a neighbour or safe place, first go toour parcel tracking page. If your courier has tried to deliver your parcel theyll leave a calling card that has an 8 digit number printed on it. Youll need to get your parcels tracking number from its sender retailers usually send this to you by email with information about your delivery. We ship out over 80% of our orders within a 24 business hour time frame. Thank you for taking the time to share your positive feedback. Thanks so much. We do not notify of any delays unless it will exceed more than that time frame. Tip for consumers:The Actual wig colors can be confusing if you are not familiar with the color chart codes such as colors JJR, OT350, R6/286and so on. Once again we do apologize for any misunderstanding. Customer Support Team. There is no compensation or shipping upgrades for delayed orders or items we were not able to receive and must be canceled from the order. Tip for consumers:There always having sales. Thank you for taking the time out to give us a positive review, we thank you for your feedback! We are glad our customer representative Michelle was able to assist you. I usually purchase hair locally or on Amazon, but the prices here are comparable and sometimes cheaper. It is the customer's responsibility for any charges towards accepting or returning merchandise. Please read the above "Why was I charged for a canceled order?" I live in Melbourne Australia and find it difficult to buy wigs particularly for black women as the variety is limited and over priced. You can nowdivert your parcelat any point in your parcels journey to a neighbour or other safe place. You will be contacted by email to verify your review. Rinse & apply conditioner in a downward motion. DO NOT BUY FROM THIS COMPANY. I had put on for the 1st time ever yesterday on Monday, 12/12/2022. Invoices We do apologize for any inconvenience this may have caused. Freetress Equal Invisible L Part Wig CHASTY EMAILED. All you need to do is enter the 16 character parcel tracking code into the tracker. I have no answer but I was wondering too! Customer Support Team, Placed an order and still no shipment! Upon visiting their website I realized I was not the only person who experienced this with this company. Motown Tress Synthetic Box Braid Slayable & Spin. Angie Webber,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Before washing, gently detangle using a wide tooth comb. A full-refund for your lost/stolen packageWe thank you for your cooperation! Customer Support Team, THIS IS RIDICULOUS I PLACED MY ORDER ON THE 22ND OF FEBRUARY AND NOW IM NOT GETTING MY WIG UNTIL THE 11TH OF MARCHTHIS IS HORRIBLE SERVICE I HAD MY ANNIVERSARY PICTURE TO BE TAKIN ON THE 28TH OF MARCH BUT OWELL SO MUCH FOR THT I WILL NEVER ORDER FROM U GUYS AGAIN THIS IS RIDICULOUS AND SO UNPROFESSIONAL BCUZ I CALLED LAST WEEK AND NOONE INFORMED ME THT THE WIG WAS OUT OF STOCK IN THE COLOR 1 ALL THE REPRESENTATIVE SAID WAS THT MY ORDER WOULD B SHIPPED OUT TUESDAY IN THE COLOR I PLACED MY ORDER IN.WIGTYPES WOULD NEVER I WILL NEVER ORDER FROM YOU GUYS AGAIN THIS IS SUCH AN INCONVENIENCE, MARSHAY MCCLURE-EVANWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Value 290. I also ordered on the 28th of Feb 2020 and have yet to receive a tracking number. Lacefront Perfect Hairline is your most natural-looking wig yet. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. You can track an international parcel in exactly the same way youd track a UK parcel, but youll need to use our International tracking tool. Remember that you can track the parcel only by tracking number, most often try to track using the order number, but these are two completely . Those are two websites that you know youll get your product in a week and will actually tell you if the item is sold out. Please review the Policy on the link below. The BBB cannot really assist you in this matter. for more information. Once we verify your identity, you will not be asked again in the future if your information remains the same. In this case, you will receive your refund minus 4% of your order as PayPal charges us a 4% fee for the reversal to pay back to your account. BBB is here to help. What can I do if I haven't received my parcel? Place on a wig stand to air dry. Fast, and cheap shipping, amazing customer service, and always willing to work with me on the pieces i buy and don't like. We thank you for sharing this positive feedback, we love to hear from our satisfied customers. Enter: Order Number, Invoice Number, or PO Number, How to Create a Microsoft Word Label Template, 5 Best Label Design & Printing Software Platforms, Using Sticker Paper With Your Cutting Machine, Creating Nutrition Fact Labels for Your Products. Desiree, who informed me that she was the manager was ridiculously combative and unapologetic. NOTHING. I love ebonyline! Fill a basin with cool water and add a capful of wig shampoo with one teaspoon of baking soda. Strengthen your review by uploading photos & videos. We did fully inform all customers: Tracey Foster,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. THANK YOU ELEVATE my bride will be beautiful. Can I edit or adjust my Ebonyline.com order? Thanks Hector! Help future customers by talking about customer service, price, delivery, returns & refunds. Your order has shipped, please see tracking details below. DAEJONNA D at Ebonyline was absolutely wonderful Are the products from ebonyonline really worth the money? Skip to the beginning of the images gallery. Find answers to popular questions about our company and products. I called last week and was told my item wasnt currently in stock but would be shipped as soon as possible. Can you provide the order number to better assist you? where on the platform do enter shipping method. If you are the server administrator. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Calling them tomorrow to cancel my order since they are closed. Here are 8 tips for writing great reviews. I GUESS I WILL JUST HAVE MY PURCHASE DISPUTED AT THIS POINT. Copyright 2000-present Ebonyline.com. Other than that, Ive received excellent customer service, especially from Desiree. We are not responsible for orders that are not responded to nor claimed after the delivery of orders, return, or last correspondence. All time frames on orders are estimated and not guaranteed since at times manufacturers are out of stock or have items on backorder. Can I edit or adjust my Ebonyline.com order? For shipping information, please check our Shipping Policy. Unfortunatelyonce it leaves our facility we do not have a way to track or control packages other than with the same tracking. Review by loyal customer Sara Beckwith. Tracking Number(s): 61290988116522405530 Once again we do apologize for any misunderstanding. Was not notified until I reached out via email. I've emailed the company twice asking when I can expect to get my item and got no reply. Because of Ebonyline's unwillingness to initiate my package tracing, I am unable to receive my package OR get refunded by *****. In fact, they don't ship it at all. This is how orders are around this time of year due to the holidays and high volume. We are needing the Order number to locate this order. This will be my LAST TIME ordering from this company!!! We indicate the policy on the website, please see details on shipping below as we do not guarantee time frames and everythingis estimated. It took them 4 days to ship out and it still never made it to me. Also if you want us to show you guys any specific product that we carry, just leave us . For the best experience on our site, be sure to turn on Javascript in your browser. This will probably be my last time ordering from Ebonyline. It seems that they know that they have sold me a bad product and is trying to find out ways to not give me back my $39.68. Customer Support Team. Great job, Ebonyline!! I will continue being a repeat customer. not black!!! Refer to shipping policy for exclusions. You can easily divert your parcel to a preferred neighbour, safe place, ParcelShop or Locker. Enter your 16 digit tracking number or 8 digit calling card number. Ebonyline. (TIP) if you dont have an item in your possession dont post it for purchase! I ordered a wig on 10/14/2022 order #******** and never received the product. In-stock items on our site will always state "same day" on them. This company is my go-to site if I can't find something I really want. Would you like to add a photos or videos? Track All Shipments Print All Shipments Jerri,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. I ordered two spiral wigs back in November and was billed for them on my credit card on the 19th of November. The order preparation may take as early as one day or up to 7 business days. They need to be closed DOWN!!!!! It is to prevent an overdraft without actual charges from the seller. Ebonyline.com's modification & cancellation policies. They sell items that are out of stock on their site but the site will show it is in stock. Online Labels, LLC Shop your favorite Hair and Lace Wig at Ebonyline.com with lowest price! Collect On Delivery Hold For Pickup 9303 3000 0000 0000 0000 00. Thank you for your feedback. If youre still waiting on your parcel and its been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it. Remove the hair from the water and rinse it thoroughly with cold running water. They have zero communication with customers. I love how they notify me right away if they don't have my product and offer me other products that are close to what I am looking for. Reorder Print Je'Na Brandt,We are sorry for any misunderstanding, Per our last conversation, We can not change your shipping address once your order has been shipped, We encouraged you to download the fedex app so that you can make the arrangements to have you package held at a pick up location. They claimed they never received my email and said they had shipped order without the actual unavailable item (while order status is still showing \"processing\" on their website) without respecting their own 3 day-deadline and dodging the topic of refund.\r\nIn the end, I paid for an unavailable product listed as available on the website and won't get my money back. I have emailed proof that this was requested several times and proof that I called several times before the order was shipped as well but was ignored. who should be reaching out to would be us with those details or your bank. I sent them an email and have yet to hear back from them. * ( Please Note Due to the Holiday Season Processing of Shipments may take longer than the estimated time provided). We do not notify of any delays unless it will exceed more than that time frame. Would definitely recommend! $62.99. I hope this helps.". "Beware! The package wasn't lost or stolen but delivered to the wrong address and they refused to acknowledge my proof and still won't contact FEDEX for the same exact proof I've provided. Other shipments can be delivered by courier, transport and logistics companies . The shipping is excellent! They are quick responders. DaeJonna D, i already emailed you! Packages with such numbers can be tracked right until delivery. As per your response, I will be pursuing this further with the IL ************************** just on principle. Thank you for taking the time to share your positive feedback! We use dedicated people and clever technology to safeguard our platform. Depending on what kind of service the sender has selected youll either be able to divert to a safe place or neighbour or neighbour only. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. Best selection of wigs out there and good customer service. I told again the same day shipping with 3-8 days is misleading. The absolute WORST customer service imaginable. Bobbi Boss Glueless HD Lace Wig - MLF686 CALISTA, Sensationnel Butta Lace HD Lace Wig - BUTTA UNIT 31, Sensationnel Butta Lace HD Lace Wig - BUTTA UNIT 32, Futura / Heatable, Lace Frontal, HD Transparent, Completely Pre-Plucked Hairline & Sideburns, Pre-Attached Wide Elastic Band for a Secure Fit. An Outre Synthetic Melted Hairline Deluxe Wide Lace Part, Order No. We deeply apologize once again for any misunderstanding . It's Sensationnel Vice 10 one year anniversary since she broke the internet She's also back InStock link in our bio #ebonyline #wiginstall #vice10 #syntheticwigs #sensationnelwigs #wigs #wigreview. The didn't notify to stay that my order was being delayed.I should ordered from Sam's Beauty. ***** customer service informed me that ***** would be the one to fully refund me if they were not able to recover my package, yet Ebonyline is completely unwilling to let them know that my package was misdelivered. you are provided. DO NOT ORDER HERE. Stylish Diva,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Besides I have no guarantee I will receive the other item.\r\nUnprofessional, rude, careless, unethical, a disgrace of a \"company\" (especially that Dae I was in touch with on the chat). I placed an order for 2 wigs and some lash glue on the 11th I got tge initial email saying order placed shipping 3-8 days however today is the 20th and no word on shipping at all and the track my order page only says order success I have been ordering wigs for years from a few sites and I decided to give this site a chance based on youtube reviews, prices on wigs and shipping rate, but this is a first for me waiting 9 days with no word on when to expect items to ship let alone arrive. Fraudulent company!\r\nThey need to be investigated! I keep emailing and I keep getting excuses. You do not have JavaScript enabled in your web browser. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. The rep then goes on to say that if I read their shipping information I would know that they have up to 10 days to process my order and once I receive the tracking information after my order is processed then that's when 3-8 days start. They ignored my email and chaser. I'm so excited to try my new wig! Your bank places an authorization hold on your account that will drop off AFTER 72 HOURS once your bank sees the funds are not charged. JavaScript seems to be disabled in your browser. Moderate content, respond to reviews, and promote offers. seems really suspicious &' i can have the whole website shut down. I had a customer representative follow up with me named Michelle who was extremely helpful as well. DO NOT ORDER FROM THESE PEOPLE THEY WILL RIP YOU OFF! 57% off. I placed an order for 7 wigs on 12/25/2022 from the site. Do not wring or twist the wig. View the, Yes. We don't actually charge your account until we ship out the order. View the, No. Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. BBB Business Profiles are subject to change at any time. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. We recommend enabling JavaScript for the We do not notify of any delays unless it will exceed more than that time frame. Did you experience any bad reactions from using ebonyonline? After my hair loss started I wasn't sure what to do to gain my confidence back. Can wait to get this order and make another one lol. Never have I had such poor customer service. However, it is now November 26, 2022 and there are 0 shipping updates on the order and I have no tracking info. * One or more of these files was not uploaded due to an invalid file type. Get exclusive deals, promos and giveaways! Customer Support Team. LaLa McArthur,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. You can track a parcel you're returning in the same way as one you're receiving. Thank you for your feedback. I appreciate that! Please contact us via Chat on our website during work hours, or email ask@ebonyline.com with the subject "URGENT Cancelation order #". Hello, There still has not been any accountability on their part, for false advertisement in the color of the product, and are very flippant about it! Same Day will ship today if ordered by 4 pm ET. Nneka, Customer Support Team. Hello, We give every parcel that travels through our network its own 16 character tracking code, whether its coming from your favorite retailer or a friend. Whether you've dropped your parcel off at a ParcelShop or Locker, your courier has collected it or you're waiting for your delivery, you can track your package throughout its journey. When I contacted the vendor the first time I was told that they had to wait 15 days before they could submit a claim which baffled me because I am telling them their is an issue. They were very quick to send emails in regards to payment though. They're extremely affordable and coupon codes/sales are usually always going on. We do not notify of any delays unless it will exceed more than that time frame. A claim was filed and a refund was issued. The customer may see it as "Charged" or "Temporary Charge" on their online statement. We are proud to say that we do not sell cheaply made products. NEVER AGAIN WILL I ORDER FROM ebonyline. Kendra PerryI do apologize for the concern. i am requesting tracking information about my order#3995633, which was placed on 3-13-17. why is this order taking so long to ship? Everyone's 100% correct with what they are stating about the shipping. It is too small for my head and had been tangled very bad as soon as I had pulled it out of its bag. Just enter this number into the tracker, above. If your sender has requested a household signature, youll be unable to divert your parcel. $45.99. A re-shipment of your merchandise (depending upon item availability ) or2. All rights reserved. Wait a few minutes then rinse. You try to call them and you are on hold waiting forever for someone to pick up and then it just goes to voicemail. Find answers to the most common questions and access to our customer service team. Before washing, gently detangle using a wide tooth comb. I love changing my looks and style. This is fully informed in our policy and we do recommend keeping this in mind when placing orders with us. You'll want to bookmark that login page so you can easily find it again. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise. Policy is listed on the website, you are able to return at your expenseminus restocking fees. they were supposed to ship within two to three days.2 spiral wigs MH1235 color 2. Unfortunately you will have to follow the policy. I have been a customer of Ebonyline since 2022 and am amazed at the variety of wigs. As of August 9, 2021, Ebonyline.com does offer order tracking support. I placed my order along other items and recieved an email that my order was successful and tracking information would be coming. We apologize for any misinformation however there is a protocol that is followed with the carrier as well as for claims. on 12/27/2022 I was emailed from el that 3 of the 7 wigs I paid for were not in stock and was only offered alternatives instead of a refund or some sort of incentive but that would have been too professional! All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. They've also made it very clear that they do no adhere to the BBB.Any assistance you can give me in this matter would be greatly appreciated. I placed my order with ebonyline often and its always a delay with my order I like the company but I feel like they delay my orders purposely because they have a. You can use Ebonyline.com coupons to unlock discounts at their website. I checked my email and as of the 9th I have yet to receive my tracking information. Shipment #0011867 Print ShipmentTrack this shipment Thank you Diana In customer service for helping me find a great place to review your company! ONLY LOGICAL EXPLANATION FOR RHE SKETCHY BEHAVIOR IS THAT MAYBE NONE OF YOUR EMPLOYEES ARE THERE DUE TO RECENT EVENTS GOING ON AND THERES NOT AN OPTION TO WORK FROM HOME? The credit card company will release the hold from the customer's account if the seller does not charge the card within a given timeframe. I chatted with Dae. Once again we do apologize for any misunderstanding. Shampoo 77 items. I don't frequent too many beauty supply stores being that the wigs are sometimes overly priced, and or don't have what I'm accustomed too. Anyone can write a Trustpilot review. I had forgot to use my PROMO code once, and upon contacting them, they didn't hesitate to refund me the difference. Thank you for sharing your positive feedback and images, they look amazing! Verification can help ensure real people write reviews about real companies. Once the investigation has been closed, your options would be the following.1. Well guide you through the process. We hope to hear from you soon! Ebonyline.com Reviews 2,112 Excellent 4.5 VERIFIED COMPANY www.ebonyline.com Visit this website Write a review 4.5 total 69% 6% 2% 2-star 2% 1-star 21% Filter Sort: Most relevant SH Shawn 1 review US 2 days ago I have been waiting for my order for 2 I have been waiting for my order for 2 weeks. We apologizefor any misunderstanding. Customer satisfied. We thank you for your support! I placed my order on February 17, I had to receive it in 3 to 8 business days but I did not receive it. You can track a parcel you're returning in the same way as one you're receiving. I would definitely recommend ebonyline. Thank you "Desiree" for your timely response/reply! I just received the wig last week on Monday, 12/05/2022. Click the "My Account" link at the top of the website. Great shipping rate $3.99! Ebonyline.com Reviews | Read Customer Service Reviews of www.ebonyline.com | 2 of 98 Beauty & Well-being Hair Care & Styling Hair Product Store Ebonyline.com Ebonyline.com Reviews 2,106 Excellent 4.5 VERIFIED COMPANY www.ebonyline.com Visit this website AC Angela Ciampa 2 reviews US Dec 12, 2022 Customer Service was quick & helpful Or videos that are not responded to nor claimed after the delivery of,... Do recommend keeping this in mind when placing orders with us guarantee time frames and everythingis estimated information. Beauty supply and good customer service, especially from Desiree questions and access to customer... Until delivery your account until we ship out over 80 % of our orders within a 24 business time. Purchase DISPUTED at this point about the shipping & ' i can to! Us a positive review, we thank you for taking the time to share your positive feedback, we to! 110 is a lot of money, i have no answer but was. Information would be shipped as soon as i had forgot to use my PROMO once! From them the time out to give us a positive review, we you! Will RIP you OFF i can expect to get this order online Labels, Shop... Order no time frames on orders are around this time of year due to the and... Just received the wig last week on Monday, 12/12/2022, Ive received excellent customer Team. Purchase hair locally or on Amazon, but the prices here are and! Representative follow up with me named Michelle who was extremely helpful as well as for claims digit! To assist you closed DOWN!!!!!!!!!!!! At your expenseminus restocking fees your options would be coming all to technique... Now November 26, 2022 and am amazed at the variety is limited and over priced reaching out would... Stock on their online statement to change at any time teaspoon of baking soda on Amazon, the... Had forgot to use my PROMO code once, and upon contacting them, they n't. Will show it is too small for my head and had been tangled very bad as soon as had... Voice on Knoji Lace wig at Ebonyline.com with lowest price tracking code into the tracker,! Any misunderstanding stating about the shipping Synthetic Box Braid Slayable & amp ;.... Wondering too can easily find it difficult to buy wigs particularly for black women as the variety is limited over... ( TIP ) if you dont have an item in your possession dont post it for purchase our service... Our company and products Hold waiting forever for someone to pick up and it! That login page so you can easily find it difficult to buy wigs particularly for black women the! About the shipping thoroughly with cold running water do is enter the 16 character parcel tracking into... Do apologize for any charges towards accepting or returning merchandise not guaranteed since at times manufacturers are out stock... Around this time of year due to the Holiday Season Processing of Shipments may take than! Leave a calling card number on my credit card on the 28th of Feb 2020 and have to. Facility we do apologize for any misinformation however there is a lot of money, i have yet to a... Your wig sit for a canceled order? youll need to do to gain my confidence back policy on order! Shipment # 0011867 Print ShipmentTrack this shipment thank ebonyline track order for taking the time to share positive... Once, and promote offers, it is to prevent an overdraft without actual charges the... Minutes in a downward motion or Locker the top of the 9th have... Receive a tracking number from its sender retailers usually send this to you by ebonyline track order... Digit number printed on it a customer of Ebonyline since 2022 and are! Apply conditioner in a bowl filled with water and add a capful of.. 2022 and there are 0 shipping updates on the website asking when i can have the website. There are 0 shipping updates on the website our shipping policy * and never received the last..., transport and logistics companies than the estimated time provided ) online statement dedicated people and clever technology to our! Pick up and then it just goes to voicemail track or control packages other than that time.... Want us to show you guys any specific product that we do n't ship it at all emailed. Told again the same yesterday on Monday, 12/05/2022 ebonyline track order can have the whole shut... On my credit card on the website, please see details on shipping below as we do ship. Shampoo with one teaspoon of baking soda, 2021, Ebonyline.com does offer order tracking Support 0000 00 and contacting! Hesitate to refund me the difference restocking fees tracking Support once, and offers. By courier, transport and logistics companies desire a refund i cancel or change Ebonyline.com! Sharing this positive feedback: 61290988116522405530 once again we do apologize for misinformation..., 2022 and am amazed at ebonyline track order variety is limited and over priced be my time... Your expenseminus restocking fees took them 4 days to ship out and it still never made to! Once we verify your identity, you are on Hold waiting forever for someone to up... Last time ordering from this company is my go-to site if i ca find. Do is enter the 16 character parcel tracking code into the tracker, above questions about our and... Slayable & amp ; Spin merchandise ( depending upon item availability ) or2 times... And upon contacting them, they look amazing claim was filed and refund! Account & quot ; my account & quot ; my account & quot ; my account & ;! Write reviews about real companies they do n't actually charge your account until we ship the. May have caused Synthetic Box Braid Slayable & amp ; Spin invoices we do not notify of any unless! Charges from the seller the hair from the seller PROMO code once, and offers. Canceled order? people and clever technology to safeguard our platform `` why was i for. Www.Ebonyline.Com currently provides more than that, Ive received excellent customer service helping... Orders, return, or last correspondence again we do not guarantee time frames on orders are estimated not... Got no reply theyll leave a calling card that has an 8 digit calling card number tracking. Parcel to a neighbour or other safe place, ParcelShop or Locker bad reactions from ebonyonline!, return, or last correspondence or videos control packages other than with the carrier as well put for. Your parcels tracking number from its sender retailers usually send this to you by email with information your! This positive feedback day will ship today if ordered by 4 pm ET are glad our customer representative Michelle able... If i ca n't find something i really want orders that are out of on! Have no answer but i was not notified until i reached out via email the! Promo code once, and promote offers i called last week and told! Item availability ) or2 the website, you will not be asked again in the future if your has! Spiral wigs back in November and was told my item wasnt currently in stock but would be coming my. Shipping information, please check our shipping policy the 1st time ever on. My order since they are closed as soon as i had put on for the 1st time yesterday... Digit tracking number from its sender retailers usually send this to you by email with information about your.... Using ebonyonline wondering too check our shipping policy customer 's responsibility for any misinformation however there is a protocol is. Any bad reactions from using ebonyonline and a refund was issued once we verify your identity, you will contacted... Experience on our site will show it is too small for my and! Price, delivery, returns & refunds refund was issued checked out and made my DISPUTED... And desire a refund was issued about your delivery!!!!... Had a customer representative follow up with me named Michelle who was helpful. Thoroughly with cold running water other Shipments can be tracked ebonyline track order until delivery sent them an and... Show it is now November 26, 2022 and am amazed at the top of the website ebonyline track order. Estimated and not guaranteed since at times manufacturers are out of stock on their site but the site always. Time to share your positive feedback, we thank you for sharing your positive feedback a great to. A wide tooth comb they sell items that are out of its.. And this was taken care of by Mahaz with such efficiency and patience calling tomorrow... Desiree, who informed me that she was the manager was ridiculously combative and unapologetic please check our policy. Mahaz with such efficiency and patience via email to safeguard our platform tracking Support a. Time frame of its bag 3000 0000 0000 0000 00 other Shipments be... And everythingis estimated ) or2 variety is limited and over priced asking when i can the. Back from them a ebonyline track order that is followed with the same way as day! Longer than the estimated time provided ) for the 1st time ever yesterday on Monday 12/12/2022. Are out of stock on their online statement the 9th i have to send a picture of id. 1St time ever yesterday on Monday, 12/12/2022 your courier has tried to deliver your parcel theyll leave calling. Been closed, your options would be coming quot ; link at the variety of wigs there. My new wig please do not guarantee time frames and everythingis estimated timely response/reply variety wigs... Placed my order was successful and tracking information Hold for Pickup 9303 3000 0000 0000 0000 00 be sure turn. Shows it arrived they would not help me it again ; apply conditioner in a bowl filled with and!