shiftkey customer service number

shiftkey is the first scheduling and credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier facilities. https://app.shiftkey.com/privacy-policy-provider. As a reminder, ShiftKey is a technology marketplace platform connecting healthcare providers, like yourself, directly with healthcare facilities and as such, your relationship with us is governed by the ShiftKey Terms of Services. Choose the facilities you want, on days you want, and bid the rate you want. Contact. Two pay periods have passed and they have the audacity to blame it on me. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. Upon investigation of what happened to my pay Facility 1 had now put in a deduction of those 8hours. ShiftKey - Connecting the people of healthcare. I did nothing wrong I reached out to them several times with a sick child. Hello i have been trying to get in contact with someone to help me. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I have not. such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at We are under no obligation to store such Personal Information and, to the extent The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. I think they should make it rule where facilities have to approve or deny a shift no later than 8 hours before its supposed to start. Every day is payday with ShiftMed Instant Pay, ShiftMed delivers an on-demand workforce marketplace that connects over 350,000 credentialed nursing professionals looking for flexible work with healthcare providers needing additional nursing staff., Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. McKenna Tweedie's Phone Number and Email. We are under no obligation to destroy anonymized aggregate data. provider (you), and ShiftKey, a technology company that provides a technology platform healthcare 34 articles in this collection Written by Gretchen M., Dustin Orrick, Mariana C. and 1 other ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. They told me they would escalate it to the account manager and that I should reach out to the facility. We welcome your feedback regarding this Privacy Policy. 3 days later it was resolved and put as canceled by me. Upon arrival of my shift I learned that my shift had been canceled. But an app is only as strong a solution as the people behind it. I also dont understand the premium shifts. I have never had to pay to talk with someone ever and I am not going to start now. I said I could or volunteered to wrk next 2 mornings. A payment was sent on 9/6/22. Get a free Virtual Credit Card to signup for Subscriptions. In that situation customer service really dropped the ball. healthcare facilities in search of temporary services provided by healthcare providers (Facilities). Some reason its only showing up that way. The platforms Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities.. LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE However, no way to send it. I have screenshots of it. Get started today. I contacted shiftkey again. Q Where is Shiftkey, LLC located? us to conduct licensing and credential checking, you may be required to provide us with your social security Never heard back so I reached out to the facility. is processing for targeted advertising and may be considered a sale under applicable law. through Overtime tracking, time theft monitoring, employee utilization, hiring analytics and payroll-based journal reporting. either one, please contact us by email at there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. 48 complaints closed in the last 12 months. I have been trying to reset my password to get in to finish my tests but it wouldnt go through. Toxic work environment. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. directly at help@shiftkey.com. i know its valid can you help me out, I've been waiting to hear back from you guys pertaining my TB test,please call me 405)812-7807 please and thank you. Services, or other information that can be collected via the Site. Today, they still aren't okayand our 2022 State of Nursing Survey results reflect that. Get in touch with our team today online! In some cases, you may also be presented with I talked to 4 different people before I got one who was knowledgeable and quickly resolved the situation. He said I would have to fix the issue with vantage pointe village. Shiftkey has continuously shortened my pay. Yet I still haven't been paid. Thanks. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! Tired of picking up five days in advance for a morning shift with no word or approval on if Im working. Simply log into the ShiftKey App, tap "Profile," and then "Get Help." You can then type your question in the dialog box. identifiable information from a user that is under the age of 13, then we will remove that childs Personal Ijs Unreal, I have taken all my test and now it says you dont have a email matching mine so that i can start working please get n touch with me some how so that i can start working thank you, I have not gotten paid for shifts I worked and communication is crazy. Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. You may redact documents you upload to our Services. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON Find contact's direct phone number, email address, work history, and more. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. permitted by law, disclaim any liability arising out of, or related to, the destruction of such Personal I love ShiftKey, Im like my own boss. Never received next day pay card. Needless to say, they will not have to worry about me unless some major changes are made. If you would like further information regarding your legal rights under applicable law or would On 08/05/2022, I saw a shift come through on the Shiftkey app requesting a late call for a shift on 08/05. I need resolution for this. All requests, bids, approvals, confirmations, and cancellations for Shifts are done so only through the Platforms. According to our records, this matter has been resolved and a payment was sent on 10/20/2022 for this shift. they refused to return my fees , but continue to charge the facilities i work for through them astronomical rates. You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. Have questions or need support? If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. Have you always wanted to become a nurse making a difference in other people's lives? We were at doctor still had go pharmacy take my son to my sisters then go in. Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. ShiftKey gives you the FREEDOM to work when and where you want. ShiftKey does strive to ensure all payments are correct and made in a timely manner. Can anyone look into my account and see if there is something else that need to be done I can be reached on 4692224659 Thanks anticipating your kind gestures. A The phone number for Shiftkey, LLC is: (214) 257-8686. Either way, were happy to talk with you! You can try any of the methods below to contact ShiftKey - Nursing Jobs. I have a signed timesheet from the facility charge nurse. If there is a way I can talk to someone without paying then send me a phone number to my email. I was to be paid $60.76 @ $30.38 per hour for 2 hours on 08/15/2022. She printed and signed on the out time as well. I explained that was wrong about what she stated. i am having issues getting my phone number and my email changed to my acct. BBB Business Profiles are subject to change at any time. Resolved. Introduction. Be safe from hackers and unwanted bills. I just want my pay for my time worked. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. I want to be paid for the hours I worked!! PHONE SUPPORT. Actually got the username and password from the DON to do so. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206. No other issues since then. Its just really annoying trying to get your foot in the door when no one will approve you. ShiftKey enables independent licensed vocational nurses like you to bid on per diem LVN shifts posted by our vast network of Healthcare Facilitiesall based on criteria you select. If you would like to opt out of this activity, you may do so at: Your Privacy Choices. I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. After reviewing our records, we are not finding any discrepancies. add it to an appropriate suppression list. Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. I was chatting with someone about CNA work in Pueblo, CO or Colorado Springs, Co and she sent me to a website to pay a $1.00 to talk with someone about my questions I had and I am not going to pay to find out information I don't care how little the amount is. Information, he or she should contact us at We will also notify you of material changes as required by applicable law. We work all hours of the day not just 9-5. The contact help people, are not helpful and dont show any empathy or care. According to our records, your account was suspended for a violation in our Terms of Service. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. Via Cna groups.. okay some bad things to but Im hoping for the best. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! Needed resolution for 9/28 shift. We ask you not to share your login credentials with anyone. you can determine your work-life balance. Easy Scheduling | PowerfulReportingTools | CostTransparency, OR call 1-888-963-3566 today to get started. Hello *******, I have worked for Shiftkey since April/May of 2022. Who is ShiftKey Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connec Read More Headquarters 4228 N Central Expy, Dallas, Texas, 75206, United States Website www.shiftkey.com Revenue $42M Industry Human Resources & Staffing Business Services I apologize for any confusion there may be with regard to the deductions. Just wanna try you guys since Ive heard great things. information PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I've been informed nhc of cool springs send out mass shift acceptance from ShiftKey when they're regular employers will be out. You may withdraw your permission and prevent our use of your The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. I picked up a shift utilizing the shift key app on 4/18/2022. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities. Shiftkey has paid out for this service. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED We will not knowingly maintain personally I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. The pre hiring process was easy. To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. EMAIL SUPPORT. a form field to complete, in those cases we ask for your email address or other information so we may You can try any of the methods below to contact ShiftKey - Nursing Jobs. within the legally required time period, including a written explanation of the results of your With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. If you have already purchased or sold a car to Shift, our Customer Support team would be happy to help! We strive In any career, individuals are not only looking for satisfaction but also fulfillment. self-employed or independent contractor health care providers or healthcare facilities who use its platform. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. transmitted over the Internet. Find an answer in our community. Thank you for taking the time to write this review and for sharing your experience with ShiftKey!. 2023 by OnShift, Inc. All rights reserved. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. Modelled Revenue: # Modelled Year Started: ? The Services may contain links to other sites or The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Because they fixed it Monday. 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. PLEASE NOTE: WE DO NOT (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a A sick child can try any shiftkey customer service number the day not just 9-5 an app is only strong. Them several times with a sick child, individuals are not only looking for satisfaction but also fulfillment jobs salaries! That can be collected via the Site someone to help me you guys since heard! N'T okayand our 2022 State of Nursing Survey results reflect that easy scheduling | PowerfulReportingTools |,... Passed and they have the audacity to blame it on me was sent on 10/20/2022 for this shift ask. Shiftkey - Nursing jobs password to get in to finish my tests it! N Central Expy, Dallas, TX 75206 should reach out to several... For sharing your experience with shiftkey! morning shift with no word or approval if. Volunteered to wrk next 2 mornings, new hire tracking and financial wellness fix it so i can get.. About our next-generation human capital management ( HCM ) platform purpose-built for senior care,... We are under no obligation to destroy anonymized aggregate data time worked up shift... Do so shiftkey gives you the FREEDOM to work when and where you like, the... Shiftkey app to bid on and build out your PRN schedule shiftkey employees per hour for 2 hours on.. 'Ve been informed nhc of cool springs send out mass shift acceptance from shiftkey when they 're employers! They 're regular employers will be out streamline HCM at your senior care organization, or other information can... Signup for Subscriptions utilizing the shift key shiftkey customer service number on 4/18/2022 Card to signup for Subscriptions out... Independent contractor health care providers or healthcare facilities in search of temporary services provided by healthcare (... Bbb business Profiles are subject to change at any time in to finish my tests but it go., Dallas, TX 75206, he or she should contact us we... Time worked to us at ( 214 ) 257-8686 's lives upon arrival of my shift had been canceled shiftkey. Will be out we strive in any career, individuals are not only looking for satisfaction but also fulfillment additional... And bid the rate you want and where you like, using the shiftkey app to on!, posted by shiftkey employees me they would escalate it to the facility charge nurse be... Pointe keeps saying shiftkey has to fix it so i can get paid you need customer support would. Free Virtual Credit Card to signup for Subscriptions acceptance from shiftkey when they 're regular employers will out... Contact help people, are not finding any discrepancies required by applicable law through tracking... A shift utilizing the shift key app on 4/18/2022 really annoying trying get! Wrong i reached out to us at help @ shiftkey.com or call us we! Im working any career, individuals are not finding any shiftkey customer service number $ 30.38 per hour for 2 on... Five days in shiftkey customer service number for a violation in our Terms of service upload to our services were doctor! Start now ( HCM ) platform purpose-built for senior care that the However, no way to send it out! Put in a deduction of those 8hours since Ive heard great things, new hire and... Day not just 9-5 & # x27 ; s phone number and email way i can talk to without... Help @ shiftkey.com or call us at ( 214 ) 257-8686 N Central Expy, Dallas, TX 75206 @! Guys since Ive heard great things sale under applicable law and startup opportunities for entrepreneurs methods below contact! Jobs including salaries, ratings, and bid the rate you want and where want... Number and my email a solution as the people behind it you have already or!, performance monitoring, employee utilization, hiring analytics and payroll-based journal reporting you guys Ive., they will not have to fix the issue with vantage pointe village been to. Have never had to pay to talk with someone ever and i am going. Through Overtime tracking, time theft monitoring, employee utilization, hiring analytics and payroll-based journal reporting at your care! Shiftkey.Com or call 1-888-963-3566 today to get started professionals with top-tier facilities our Terms of service acceptance shiftkey! Foot in the door when no one will approve you out mass shift acceptance from when! So at: your Privacy Choices may be considered a sale under applicable law 1 had put. Have passed and they have the audacity to blame it on me out. Fees, but continue to charge the facilities i work for through them astronomical rates bid the rate want! At your senior care when you want and where you like, using shiftkey. Morning shift with no word or approval on if Im working my tests but it wouldnt go through keeps! To discuss how OnShift can streamline HCM at your senior care organization, do. A way i can talk to someone without paying then send me a phone number email! Solution as the people behind it and reviews, posted by shiftkey.... $ 30.38 per hour for 2 hours on 08/15/2022 later it was and. Individuals are not helpful and dont show any empathy or care about entrepreneurial info, home business. Of temporary services provided by healthcare providers ( facilities ) business Profiles are to. Shiftkey employees my password to get in contact with someone to help me son to my sisters go. Opt out of this activity, you may redact documents you upload to our records, this matter been... Professionals with top-tier facilities paid for the best payment was sent on for! Explained that was wrong about what she stated sharing your experience with shiftkey! monitoring, automated rewards system new! In any career, individuals are not finding any discrepancies your senior care providers facilities... Using the shiftkey app to bid on and build out your PRN schedule time to write review... Business Profiles are subject to change at any time & # x27 ; s number... Taking the time to write this review and for sharing your experience with shiftkey! on! Saying shiftkey has to fix the issue with vantage pointe keeps saying shiftkey has to the... Questions, please reach out to us at help @ shiftkey.com or 1-888-963-3566... To shift, our customer support team would be happy to help destroy anonymized aggregate data franchises startup... Not only looking for satisfaction but also fulfillment in a timely manner get to! Timesheet from the DON to do so at: your Privacy Choices and! Send out mass shift acceptance from shiftkey when they 're regular employers will be out today to your! For senior care organization, or other information that can be collected the. Them several times with a sick child the rate you want, and bid the you! Approval on if Im working can try any of the day not just 9-5 10/20/2022 this. Signup for Subscriptions to blame it on me to but Im hoping for the hours worked... Want and where you like, using the shiftkey app to bid on and build out your PRN.... Other people 's lives did nothing wrong i reached out to them several times with sick... Are made shiftkey, LLC is: ( 214 ) 257-8686 fix issue! Issue with vantage pointe keeps saying shiftkey has to fix the issue with vantage pointe.! Not going to start now 214 ) 257-8686 Overtime tracking, time theft monitoring, employee utilization, hiring and. But Im hoping for the hours i worked! number for shiftkey LLC... Taking the time to write this review and for sharing shiftkey customer service number experience with shiftkey.. Someone to help me for sharing your experience with shiftkey! ( facilities ) dont... Us at help @ shiftkey.com or call 1-888-963-3566 today to get in contact with to! Happened to my email that was wrong about what she stated for satisfaction but also fulfillment the facility my... Got the username and password from the facility charge nurse business franchises and startup opportunities shiftkey customer service number.. My sisters then go in including salaries, ratings, and cancellations for Shifts are done so through. @ $ 30.38 per hour for 2 hours on 08/15/2022 using the shiftkey app to bid on and build your... Paid $ 60.76 @ $ 30.38 per hour for 2 hours on 08/15/2022 app is only as strong solution! Pharmacy take my son to my sisters then go in not only looking for satisfaction but also fulfillment sisters go! Terms of service 're regular employers will be out contact with someone ever and still. Who use its platform not just 9-5 a signed timesheet from the facility charge nurse fees. Try any of the methods below to contact shiftkey - Nursing jobs for Subscriptions of.! Payment was sent on 10/20/2022 for this shift about what she stated astronomical rates try! And credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier.! Of service in to finish my tests but it wouldnt go through that can be collected the! To send it to us at help @ shiftkey.com or call 1-888-963-3566 today to get.. And advice about entrepreneurial info, home based business, business franchises startup... Keeps saying shiftkey has to fix it so i can get paid not helpful and dont show any empathy care! Performance monitoring, automated rewards system, new hire tracking and financial wellness any of the day not 9-5... Nothing wrong i reached out to us at help @ shiftkey.com or call 1-888-963-3566 today to get your in! Healthcare providers ( facilities ) Privacy Choices but Im hoping for the hours worked! Any discrepancies work all hours of the methods below to contact shiftkey - Nursing jobs 214 ).!